Quality strategy and objectives
Develops a quality policy and measurable goals with management. Prioritises improvements around business needs and tracks how activities contribute to the agreed goals.
CONSULTING ROLE
Quality Manager.
A quality manager helps an organisation work systematically with requirements, processes and improvements. The role monitors quality goals, investigates deviations and drives action with the people doing the work. We offer quality expertise for projects, supply chains and organisations, matched to the requirements and management system covered by the assignment.
THE ROLE’S RESPONSIBILITIES
How this role can
contribute to your assignment.
Management systems and processes
Develops and maintains the quality management system’s processes and procedures. Describes how work should be done and who is responsible, using standards relevant to the organisation.
Controls and follow-up
Selects controls and measures around the main quality risks. Analyses data and deviations and checks whether actions deliver the improvement the organisation needs.
Continuous improvement
Investigates quality problems with the functions involved. Agrees actions, owners and follow-up, checking whether the same problems recur after changes.
Training and team leadership
Trains and supports employees in quality matters through workshops and day-to-day work. Coordinates the quality team and helps turn requirements and procedures into practice.
The customer perspective
Establishes customers’ quality requirements and tracks how the organisation meets them. Gathers feedback and drives product, service and process improvements with the responsible functions.
Supplier quality
Reviews supplier procedures and deliveries against agreed quality requirements. Follows deviations and improvements with the supplier and the organisation’s procurement and operational functions.
Risks and compliance
Maps quality risks and applicable organisational requirements. Coordinates assessments and action with responsible functions and checks how requirements are addressed in daily work.
Internal and external audits
Plans and conducts audits within the assignment’s scope. Records observations and deviations and follows up action with the organisation or supplier reviewed.
OTHER PARTS OF THE WHOLE
Expertise that
complements yours.
LET’S START WITH A CONVERSATION
The right person.
For your bigger picture.
PERSONAL CONTACT.Alexander Wessely · Consulting ManagerEmail Alexander 070–288 82 55
Talk directly to Alexander about
expertise, assignments and what comes next.